Success Story

Is the largest bed bank operating in Southeast Asia for retail travel agents. 

• 5000+ daily bookings
• 8000+ travel agencies in the region
• 15000+ travel agents
• 5500+ direct hotel contracts in Indonesia and Southeast Asia

• Enhance booking experience
• Increase revenue
• Improve margins

Cybage delivered a bed bank technology solution tailored to manage large transactions, massive data sets, and geographically dispersed users. A key differentiator was the solutions’ ability to auto-scale, supporting up to 5x transaction volume without compromising throughput.

Cybage’s Solution Stack Included:

• A high-performing, secure, and scalable design
• A revamped B2B booking engine
• An intelligent cache solution to handle up to 25TB data
• Upscaling the user management, master information, markup management, reservation management, logs and audits, etc.
• A system integration layer to simplify third-party interactions
• A robust contract management solution
• An intuitive user interface and design

With Cybage’s expertise in bundled booking and travel distribution solutions, the client achieved a 15% revenue surge along with key operational improvements.

• 10% improvement in markup
• 99.5% uptime and 24x7 booking availability
• 1.5 millisecond response time for searching 5M+ properties
• 5x scalable technology to meet future business demands
• 25+ third-party integrations to enhance revenue opportunities