Success Story

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Cybage Helped a Hospitality Chain with Domain-Specialized Testing Improve Its Test Execution Time by 4x by Utilizing Top-Notch Testing Tools

Travel & Hospitality

Posted On: 22 March, 2024

This hospitality solutions provider operates and franchises nearly 1,300 affordable lodging locations consisting of iconic motels and studio apartments in the United States and Canada.

Severe implications on revenue leakages which affects guest experience
Need to be compliant with the requirements of American Disability ACT
Slow rate of response time which affects transaction between the client and customer
Lack of QA testing efficiency due to high defect leakage
Sub-optimal test execution time

Exchange to Exchange (E2E) and automated testing of mainstream revenue channels such as Mobile App and Web Booking Engine
Regression suite automation for 3rd party contextualized applications like PMS, CRS, and Call Centers
Cyclone testing of inhouse applications
Testing integrations with PMS, CRS, OTA and Channel Managers
Verification of American Disability ACT compliance for the Booking Engine
Performance testing of Mobile App and Web Booking Engine
Automated API testing

Revenue increase of 10% and discovery of additional monetization avenues through integration checks
Increased stability across multiple applications via comprehensive integration testing
Production defects dropped by 15% due to cyclone test
4x improvement in test execution time
Zero defect leakage
70% of coverage in regression suite automation
ADA certification received