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Services:
  • Product Engineering

Facilitated the Global Growth of a Leading Meetings and Events Technology Provider by Streamlining and Automating the Bidding and Negotiating Process Between Corporates

Travel & Hospitality
Posted On: 25 July, 2024

About the Client

  • Ranked amongst the 10 best software companies
  • Holds expertise in delivering cutting-edge and effective solutions for meetings, events, and hospitality management technology
  • Has a global presence with a user base of 25,000 customers and 300,000 users globally
  • Aids event organizers with a comprehensive suite of solutions and services ranging from online event registration and venue selection to event management, mobile app deployment, email marketing, and extensive web surveys

Business Needs

  • Enable corporates to float an RFP and hotels to bid against the RFP proactively
  • Connect corporate travel buyers to individual global properties
  • Provide travelers with the negotiated bid information
  • Enhance the lead quality by minimizing the spam leads
  • Expand the global property listing by onboarding new properties
  • Streamline the user onboarding process to increase the user base

Solutions

  • Assisted in developing a web-based application that:
  • Enabled corporates to place bids for an array of hotels
  • Streamlined the RFP response process for hoteliers dealing with corporate requests
  • Integrated Google Map V3 to facilitate the selection of hotels in the vicinity of the office or the event place
  • Enabled the accessibility of individual properties to corporate travel buyers
  • Automated the rate-loading process
  • Introduced interactive and informative dashboards to showcase KPIs and assist with custom reporting
  • Enabled direct access of market leads to hoteliers

Business Impact

  • Established a 100% automated bidding and negotiation process between corporates and hotels
  • Streamlined the process, and enhanced the efficiency by 50% for hotels and corporates
  • Provided the user base with access to more than 100,000 individual properties globally
  • Gained an active user base of 950,000+ buyers
  • Reduced spam leads for hotels by 25%, resulting in increased relevant bid responses. 

Technology Stack

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Facilitated the Global Growth of a Leading Meetings and Events Technology Provider by Streamlining and Automating the Bidding and Negotiating Process Between Corporates
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