- Is one of the leading inbound tour operators in North America
- Specializes in providing luxury travel experiences
- Boasts a robust international presence with significant market share in Europe, Latin America, the UK, Germany, Brazil, and Argentina
- Has a substantial footprint in Asia, India, Mexico, and the Middle East
Success Story
About the Client
Business Needs
- Map the hotel data in upstream accurately to prevent revenue leakages and improve customer experience
- Reduce the inefficiencies and optimize the test execution time
- Minimize the defect leakage
- Automate the redundant manual data-validation tasks
Solutions
- Streamlined the testing process for application components (Web, API, and DB) for hotel data mapping and migrations through automation
- Engineered utility applications to automate routine tasks for the back office team
- Facilitated integration testing and automation for the client, focusing on upstream systems
- Automated the testing for third-party applications, including CMS and Call Center platforms to enhance efficiency
Business Impact
- Enhanced execution speed by 8X, enabling multiple executions to be conducted efficiently
- Achieved 80% automation coverage for the regression suite
- Enhanced stability across multiple applications through comprehensive integration testing
- Reduced the defect leakage to 0%
- Achieved a 100% reduction in data validation efforts by the back office teams through automation
Technology Stack
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