- Is an IT solutions provider of sophisticated tools and software for the airline industry
- Assists its clients to resolve complex business challenges and build customer-centric strategies
- Offers cutting-edge travel distribution technology solutions for the airline industry to maximize revenue
- Specializes in the development of the IATA New Distribution Capabilities (NDC) and ONE Order resolution standards and building integrations around PSP & auxiliary services
Success Story
About the Client:
Business Needs:
- Provide travel agents with an easy-to-use and intuitive booking engine
- Enable selling of ancillary services and products
- Allow users to select their preferred seat as per the aircraft’s layout
- Offer the ability to search based on preferences via NDC or Airline APIs
- Offer flexible payment methods
Solutions:
- Implemented an NDC-compliant booking engine featuring flight search, ancillary service additions, flexible payment options, order management, seat selection, and personalized fares
- Implemented a framework to access internal microservices and external APIs
- Built a domain model to accurately map the data elements with elements of airlines & GDSs APIs
- Developed a user-friendly interface with performance-optimized data operations
- Developed integrations with multiple payment gateways to facilitate support for Mobile Wallets, Credit Cards, BSP Cash, Bilateral Credit Limits, IATA Pay, and Online Banking
Business Impact:
- Boosted ancillary sales by 25%
- Increased the travel agencies’ productivity and efficiency by 15% by implementing easy-to-use booking engine
- Implemented flexible payment options to help travel agents accommodate traveler's payment needs
- Reduced cost of GDSs and APIs cost by 30% with the airline direct connect
- Increased revenue by 15% with personalized pricing
Technology Stack:
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