The client is a leading electronics retailer operating a multi-brand equipment chain in Kuwait, representing over 300 global brands.
It is spread across 40 countries and holds a diversified multi-billion dollar conglomerate with 30+ businesses, including manufacturing, retail, automotive, and travel.
To modernize its Magento-based e-commerce platform, the client aimed to integrate existing offline stores with online channels for an omnichannel experience.
They even wanted to reduce order processing and fulfillment time to improve customer satisfaction.
For real-time visibility and better decision-making, the firm focused on replacing disparate legacy system with a connected, scalable platform.
The client also aimed at improving redundant and inefficient process workflows that slowed down operations.
Moreover, they wanted to build a flexible, future-ready system to expand their businesses in new geographies and markets.
We successfully implemented proven tools and techniques to identify common coding errors and addressed them at the testing stag.
We leveraged multiple tools to improve website performance, such as page load time, reducing customer drop-off and increasing conversion rates.
We enabled seamless integration with SAP, catalog management, and payment gateways to form a unified operational system.
To enhance customer experience, we did a UX revamp focused on multi-lingual systems e-commerce channel along with customer-centric feature implementations.
We conducted an extensive architectural overhaul to consolidate third-party application functionalities directly into Magento for better maintenance and performance.
We helped integrate legacy stores, back-office and external systems, eliminating data silos and smooth process efficiency.
For improved product synchronization and automating order processing workflows, we re-engineered catalog and order management systems for the client.
Our Magento development services and enterprise e-commerce solutions delivered measurable business benefits that helped define a clear e-commerce roadmap.
We ensured omnichannel experience across both offline and online touchpoints.
With a focus on scalable architecture, we increased operational efficiency by eliminating redundant processes and automating critical workflows.
Our team improved product synchronization process for smooth and swift operations.
Our experts helped in optimizing resource utilization that boosted order processing time, driving down operational costs while increasing system reliability.
We created an efficient logging and notification mechanism for better visibility and flow.
