Salesforce

Manual sales processes, opaque pipelines, and rigid and non-customizable systems are some of the biggest challenges businesses face in delivering seamless customer experiences. As a 'Salesforce Silver Consulting Partner,' Cybage can help your business leverage Salesforce Sales Cloud by integrating it with your legacy system. Sales representatives can make more thoughtful decisions while saving time and money by automating manual workflows.

As a Salesforce Silver Consulting Partner, we make service convenient and drive accurate interactions by empowering agents with a 360-degree view of the customer. Our Salesforce Service Cloud Consultants team provides the right tools to solve complex problems and deliver unparalleled customer success. Cybage’s innovative CRM services help you find better leads and invest your time in valuable prospects.

Accelerate your channel sales by developing a robust community for your business. Using the Salesforce community cloud, we build custom solutions for customers, partners, and employees. Our strategic consulting will create your community roadmap by identifying goals and features. With Salesforce Community Cloud, your business will experience reduced service calls, auto-escalated services, direct access to customer accounts, and engaging brand experience.

Growing customer influence has diluted traditional product and service-oriented distinction, making organizations orchestrate accurate conversations across all customer touchpoints. As a Salesforce Silver Consulting Partner, our Salesforce Marketing Cloud consulting team will connect the dots and you can get a single-pane view of the customer for executing intelligent marketing campaigns and delivering tailored messages across all channels. Our team of experts can empower your marketing teams to accomplish various marketing tasks easily and spend more time on innovation.

Custom app development helps improve and transform business processes. It is beneficial when standard Salesforce functionality falls short or when there's a need to recognize distinct feature extensions. Our team uses its domain knowledge and technical expertise to develop Salesforce Managed package applications. Businesses can customize the apps for internal use or publish them on Salesforce AppExchange to earn revenue. We also help with private AppExchange app development specific to your organization. Our team will assist you with app consultation and development, which can be lightning and mobile-ready.

Organizations use multiple systems to implement specific business processes and end-to-end customer experience. Integrating these systems helps combine many data sets to draw new insights, add flexibility, and improve operations. It also provides data availability across multiple systems for better business decision-making. Our team helps implement Salesforce Integration with other systems or apps seamlessly using web services and Extract Load Transfer (ETL) tools so that the users can work more efficiently and smartly.

Salesforce offers various cloud platforms with standard/in-built functionality. Sometimes, though, your business requires customization to meet your specific needs. Let our certified team of developers and consultants help your organization fulfill the customization needs by understanding your business goals in detail and building a custom solution using Force.com and LWC Salesforce for better user experience and adoption.

The power of Salesforce Analytics lies in how you create and use powerful insights to drive business actions. Our team will assist you in building reports and salesforce analytics dashboards that will help your organization gain insights about various organization parameters with the help of AI.

Become lightning ready with Cybage as your Salesforce Lightning Consultant and harness the power of the Salesforce Lightning Platform to build intelligent apps, automate business processes, and integrate data seamlessly. Salesforce Lightning, an experience platform and ecosystem that improves productivity is a game changer for your business. In the evolution of technology and innovation, organizations need business apps to enhance workflow productivity, not just redundant data entries. We deliver excellence while helping enterprises with Lightning Ready apps when rolling out customized strategies to optimize your user engagement.