The client is a global information services and technology company that offers real-time, data-driven insights for marketing, risk management, and security operations. They cater to major telecom providers.
Their Order Management Solutions (OMS) ensure customers are accurately provisioned, enabling them to access services and receive billing on the network.
The client required a transition to an open-source technology stack that offered greater flexibility and ensured interoperability. The following were key business needs:
- Reduce high licensing and maintenance costs associated with proprietary legacy Oracle-based workflow orchestration platform by adopting a cost-efficient open-source technology stack.
- Enable greater flexibility and customization through a loosely coupled architecture that supported evolving integration and business requirements.
- Gain access to a broader developer community and talent pool to reduce dependency on niche skills and improve long-term maintainability.
- Minimize vendor lock-in risks by moving away from proprietary solutions toward open, portable, and standards-based platforms, giving the team more control.
- Ensure interoperability and standards compliance to support seamless data exchange across heterogeneous systems and applications.
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