COVID-19 led to a near-simultaneous shutdown of the global economy, with retail among the severely impacted. In responding to the global crisis, retailers turned to rapid large-scale digital transformation to focus on short-term operational issues and look ahead at the evolving retail landscape. Emerging trends point to a significant shift in consumer behavior that led to evolving digital retail solutions at a faster pace. Despite the numerous challenges, retailers have found new and innovative ways to keep up with the evolving situation.
With best-of-the-breed digital transformation strategy consulting and technology competence, Cybage’s Digital Retail IT solutions helped industry leaders quickly adapting to the fast-changing world for their growing business needs and emerging technology challenges.
Our expertise in enhancing retail customer experience spans across various areas, such as: